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Getting a prompt in Plant Supervisor that our old printer cannot be found

When orders print we keep getting a prompt that the old, no longer used, printer cannot be found. How do we get rid of the prompt?

Last Updated: 5/25/2021

Common Cause(s)

Old printer is still configured to print copies 

Environment/Applies to

  • Plant Supervisor 4 (PS4) version 4.18 

Solution 

  1. In Plant Supervisor, click on the wrench icon (top right) to open settings.
  2. Select/highlight the old printer (wherever you see it in a PS4 list).
  3. Change the number of copies to 0.
  4. Close the Wrench, then reopen to confirm the copy number stays at 0.

Still Need Help?

Submit an online web ticket or call us at Kahler Automation 507-235-6648 Option 2.