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Receiving Server Error in Terminal Management when launching

Cannot open or connect to Terminal Management. When I click on the shortcut to open Terminal Management I receive an error in my browser which reads: Server Error in '/TerminalManagement2' Application

Common Causes

  • The SQL Service has stopped running and needs to be restarted.

Applies to

  • Terminal Management Server computer

Server Error

Terminal Management uses SQL data management. SQL runs on a Windows service program which operates in the background on your computer. Sometimes a computer experiences a glitch which then halts the SQL service, and consequently, the Terminal Management program. The service must be restarted using the steps  below.

Solution 

  1. Close the error page. 
  2. Launch the Windows Services app and start the SQL Service.

TIP: Step 2 must be performed on the Terminal Management SERVER computer; sometimes referred to as the master computer.

    1. On your computer keyboard, simultaneously press the Windows key windows-key and the R key. 
    2. Type services.msc and choose "Run as Administrator". The Services app window will open.
    3. Scroll down the list to the S's. Find and right-click on SQL Server (MSSQLSERVER). 
    4. Click Start.
    5. Close the Services window
  2. Relaunch Terminal Management.

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