LoadPass Connector does not allow editing or deleting scales or scanner configurations

Network or facility changes may require making changes to the scanners and scales in the LoadPass Connector; server configuration may prevent these changes. This article details a method for helping in this situation.

Summary

LoadPass systems require certain Windows features to be installed. On some systems, “WebDAV Publishing” is enabled erroneously and should be disabled.

Note: Disabling WebDAV may require a system restart for the Terminal Management TMX Server.

Note: This article is intended for IT professionals and requires administrative permission on the site’s Terminal Management TMX Server.

Solution

  1. On Windows 10 or Windows 11, click the Start menu at the bottom left of the screen and type “Turn Windows Features On or Off”.
  2. Open the program when found.
  3. From the list of features shown, find “Internet Information Services” > “World Wide Web Services” > “Common HTTP Features” > “WebDAV Publishing” and uncheck the box.

Caution: Care should be taken to not change other settings in this program. Enabling or disabling Windows features may result in unexpected changes in system behavior, including preventing Kahler Automation software from running or other effects. Contact Kahler Automation for more information or assistance with this setting.

  1. Click “OK” to save changes. Changes may take some time and Windows may require a restart.
  2. Try making the changes to LoadPass configuration once the machine has finished restarting.

Still Need Help?

Submit an online web ticket or call us at Kahler Automation 507-235-6648 Option 2.